RightReviewsRightReviews
Install on Shopify
Documentation

Everything you need to ship reviews.

Setup guides, reference docs, and answers to common questions. Can't find what you need? Email support@rightreviews.app.

Getting started

  • Install RightReviews
    Install from the Shopify App Store and approve scopes.
  • Enable the storefront widget
    Add the review block to your theme via the theme editor.
  • Send your first review request
    Configure timing and turn on automated emails.

Importing reviews

  • CSV import format
    Required columns, optional columns, and what each one does.
  • Importing from Loox or Judge.me
    Direct mappings for the most common exports.
  • Undoing an import
    Roll back any import within 48 hours from import history.

Widget setup

  • Theme app extension blocks
    All the blocks RightReviews ships with and where they go.
  • Star summary on collection pages
    Per-card star rendering for collection grids.
  • Photo gallery + lightbox
    Customize the gallery layout and lightbox behavior.

Email requests

  • Bring your own SMTP
    Authenticate your own sending domain for deliverability.
  • Customize the email template
    Logo, accent colour, subject line, send delay.
  • Manual sends to past customers
    Filter past orders by date or product and bulk send.

Cross-product review sharing

  • What it is and when to use it
    Share verified reviews across variants, bundles, A/B listings.
  • Set up an A/B override
    Bind one product's reviews to another in two clicks.

Billing & account

  • How Shopify billing works
    Trial, charge, prorations, cancellation.
  • Order limits and overages
    What counts as an order and what happens when you exceed your plan.
  • GDPR & data requests
    How to file or respond to a customer data request.

Still stuck?

We answer every email within one business day.

Email us